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BEST PRACTICE. Issue 2/2015. Digitization and transformation: What keeps CIOs awake? | T-Systems
CIOmove 2016: On the way to Davos, CIOs answered the question how far along their companies proceeded with the IT transformation so far.

Sleepless in Davos.

Digitization, transformation, the cloud, and security are just some of the top priorities that CIOs must address. These issues are exciting and stimulating – but can also rob them of sleep.
Digital competence: T-Systems adapts its portfolio to future challenges within the IT sector and relies on its longstanding transformation know-how.
According to a study by Brocade, approximately 38 percent of Germany’s IT bosses fear that they might lose their infl uence at C-level. This is just one of the many issues bothering the country’s CIOs.
Lutz Peichert considers that it is up to the CIO to have an eye on strategy and value when it comes to digitization. | T-Systems
Analyze IT.
According to Experton Executive Advisor Lutz Peichert, reliable, high-availability services are the foundations for providers to rapidly bring their innovations to market.
Silvester Macho, CIO METRO GROUP: "New technologies can help us be better, faster and more efficient than our rivals."


Silvester Macho, CIO of METRO GROUP, on the transformation towards cloud technology, e-commerce vs. traditional retail and why IT security is so important.



Part of the incident management are not only technical aspects but also about 500 fore drills each year.
Quality Management. Intensive training – how T-Systems puts its emergency procedures to the test every day, to ensure that its quality management team can resolve problems as quickly as possible.


According to Gartner, customer experience management, digital marketing, business analytics and cloud are on to top of the CIO agenda.
Market barometer. Which strategic business challenges are CIOs facing, and which services most effectively facilitate day-to-day IT operations? The answers in facts and figures.

Use Cases

Digital transformation at Hamburg Port Authority, the glass packaging manufacturer Consol and at global energy group Shell
Digitized transformation. How Shell, Consol and the Hamburg Port Authority benefit from end-to-end quality management as a result of migrating IT to the cloud.


The increasing customer requirements force food retailing to rethink their processes, but the implementation still is in the fledgling stage.
Picking up the pace. When it comes to cloud technology, food retailers are lagging behind other industries. However, consumer-driven projects are now rapidly propelling these businesses forward.

3D print

MHOX, specialist for medial design, is leveraging 3D printing technology to develop biosynthetic eyes.
The multitalented machine. From its humble beginnings, 3D printing is now being used for a growing number of real-world applications – from industrial manufacturing to space travel and medicine.

Guest book

Human-centered automation: designed to assist and to strengthens the people's capabilities.
Automation. When humans and software work together – industry guru Nicholas Carr believes that mutual interaction between man and machine can provide the “best of both worlds.”


The software developed by Dr. Michael Deubzer protects automotive IT from a data crash, e. g. when having an accident.
Connected car. Dr. Michael Deubzer has developed software for modern road vehicles to keep in-car data on the move.


Digital news on subjects like transformation, electromobility, cloud strategies or healthcare IT
News. ARBÖ’s cloud-based management solution for e-vehicle charging points... Analysts praise T-Systems’ cloud strategy and more.


Cartoon: What could help CIOs getting to sleep?
Cartoon. What could help CIOs getting to sleep.

Best Practices

Partnership SAP

Close partners: SAP and T-Systems are connected by a longlasting collaboration which is focussing more and more on innovation subjects.
Transforming ICT to the cloud. For ten years, T-Systems has leveraged its partner’s experience in business applications to provide its own end-to-end cloud transformation management.


Huawei advanced cloud computing in the Asian region and now enters the European cloud market.
Cloud: simple, secure, affordable. T-Systems collaborates with its Chinese partner to provide efficient cloud services, in line with German data protection legislation.

Silicon Valley

Business travelers consider the Silicon Valley to be an epicenter for global innovations.
Discovering Silicon Valley. What attracts German businesses to California, and why they are warmly welcomed by major IT players such as Microsoft, Salesforce, and Intel.



Robot Myon learns like human beings – via sensors he detects his environment and saves data he judges to be useful.
Self-learning robot. The aim is to make myon speak, make decisions for himself, and experience emotions. He doesn't just learn like humans - he learns from them, too.

Public services

Digital museum: The Städel Museum in Frankfurt is launching an online art collection.
Digital Museum. The Städel Museum in Frankfurt is launching an online art collection that will build bridges between physical and virtual exhibitions, creating a new and unique art experience.


ZENCAP is the online version of a credit bank, that checks loan applications and is completing the process within 48 hours.
Crowdfunding. Zencap's founders are providing competion for highstreet banks - by responding quicker. They use algorithms to check loan applications from SMEs, completing the process within 48 hours.
Photos: Alamy, bernhardhuber.com, David Chancellor, Corbis/Fotostudio bildsucht, Deutsche Post DHL Group, Deutsche Telekom AG, dpa Picture-Alliance, Estimote Inc., Mareen Fischinger, Folio Images, Thorsten Futh, Gallery Stock, Getty Images Sabine Lubenow, Glowimages, Emily Hagopian/Tesla Motors/mauritius image, imagebroker.com, Image Source, Jens Kalaene/shutterstock/Masterfile RF/2, Oliver Krato, LOOK-foto, Johannes Mann/2014 Bloomberg Finance LP/Huawei, MHOX PR, Achim Multhaupt, Ocean, plainpicture, Shell International Ltd, shutterstock, T-Systems, Stephen Wilkes, Willing-Holtz/Merrick Chase Photography, www.ehi.org, Illustrations: Stefan Mückner